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Baylor University's Student Leader Management with VZO

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Industry

Education

Challenge

Prior to using VZO, Baylor University faced several challenges in managing their student leader application and hiring process. They were utilizing multiple disparate systems, including a separate system for the application itself, another for scheduling interviews, and manual processes for sending reminders and tracking applicants. This resulted in a disjointed and inefficient experience for both the student applicants and the Baylor staff responsible for overseeing the process.

Results

By implementing VZO, Baylor was able to achieve significant improvements in the efficiency and effectiveness of their student leader application process. The centralized VZO platform allowed them to streamline the entire lifecycle, from application submission to interview scheduling and beyond. Baylor estimated they were able to save approximately 5 hours per week by no longer having to manually compile data and communicate with applicants across multiple systems. This time savings enabled the Baylor team to focus more on engaging with applicants, answering their questions, and ultimately selecting the best student leaders to support their incoming students.

Key Product

VZO

govzo.com
5 HRS
per week saved on administrative tasks

"The ease of use for our students, we're saving approximately about five hours a week when we think about the back end data and the management piece of it, because it's all streamlined. It does everything on its own, and we're able to set those parameters, out the emails or the text messages automatically, and that just saves us the time to where we can focus more on the applicants, we can focus on answering their questions, and then just trying to get the best student leaders possible to then interact with our incoming students that next year."

Daniel Haddad

Associate Director for Orientation Programs

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About Baylor University

Baylor University, located in Waco, Texas, is a private Christian research university and one of the oldest institutions of higher learning in the state. Founded in 1845, Baylor is known for its strong academic programs, vibrant campus community, and commitment to integrating faith and learning. As a leading institution, Baylor offers a diverse array of undergraduate and graduate programs, fostering innovation, research, and leadership across disciplines. The university emphasizes a close-knit community atmosphere, where students receive personalized attention from faculty and are encouraged to pursue both academic excellence and personal development. Baylor’s rich traditions, dedication to service, and strong focus on ethical leadership continue to shape graduates who are prepared to make a meaningful impact in their fields and society.

The Challenge

Before implementing the VZO platform, Baylor University struggled with a disjointed and labor-intensive student leader application and management process. They relied on an inefficient mix of separate systems and manual procedures to manage this essential program.

For instance, students would submit their applications through one system and then switch to another platform to schedule their interviews. Baylor staff had to manually track applicant progress, send reminders, and compile data from these scattered systems. This created a fragmented experience for student applicants, who had to juggle multiple platforms and risked missing deadlines or important steps in the process.

On the administrative side, the Baylor team spent considerable time and effort just to maintain workflow organization, leaving them with less capacity to engage with applicants and select the best student leaders. The lack of integration and automation across these systems generated significant pain points and inefficiencies, which Baylor sought to resolve with a more unified solution.

The Solution

The VZO platform provided Baylor University with a holistic solution to revolutionize their student leader application and management process. By integrating all essential functionalities into one cohesive system, VZO eradicated the fragmentation and inefficiencies Baylor had previously endured.

Students now experienced a seamless application journey, from submitting their materials to scheduling their interviews, all within the familiar VZO task list interface used during their orientation.

For the Baylor administration, VZO delivered robust tools to customize the application workflow, automate communications, and monitor applicant progress. The platform's advanced filtering and permission settings allowed for a tailored experience catered to diverse student groups. 

The Results

The VZO solution delivered significant efficiency gains for Baylor's team, saving them an estimated 5 hours per week that had previously been spent manually compiling data and communicating with applicants across multiple disparate systems. This time savings allowed the Baylor staff to focus more on engaging directly with student applicants, answering their questions, and ultimately selecting the best candidates to serve as student leaders.

Beyond the internal process improvements, the VZO platform also enhanced the overall experience for the student applicants themselves. By providing a streamlined, user-friendly task list interface that allowed them to complete the application in manageable steps, Baylor was able to reduce the burden on busy students and improve their satisfaction with the process. The automated communication features, such as reminders and status updates, also helped ensure applicants stayed on track and felt supported throughout.

The combination of efficiency gains and an improved applicant experience resulted in Baylor being able to build a higher-quality pool of student leader candidates. This, in turn, allowed them to select the most qualified individuals to serve in these critical roles, which had a positive impact on the overall experience for incoming students.

 

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